Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials are used in your jewelry?
We use high-quality, ethically sourced materials including 14k and 18k gold plating over sterling silver or stainless steel, as well as genuine freshwater pearls and hypoallergenic alloys.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
Do you offer a warranty on your products?
Yes, every piece from Beautiful Earth Boutique comes with a 12-month warranty covering any manufacturing defects. Please contact our support team with your order number to initiate a claim.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they arrive damaged.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the pouch provided with your order.
Can I track my order?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.